Certification Name : Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Certification ID & Type: 9686 – D – Product/Equipment
Certification Description
Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.
Certifying Organization
Microsoft Corporation(MS)(0007)
One Microsoft Way, Redmond, WA 98052-6399
Contact information : 800-636-7544 Email : mcp@msprograms.com
Organization Web Link
Certification Details
More than two years of education or training after high school required? No
More than two years of work experience required? No
Oral or Written Exam Required? Yes
More Certification Information
Certification/ Career/ Job Keywords
Microsoft Internet Explorer, Microsoft Office, Windows XP