Certification Name : Microsoft Dynamics NAV 2009 Service Management
Certification ID & Type: 7579 – D – Product/Equipment
Certification Description
This certification measures your ability to: Understand the basic and advanced features of the Service Management functional area in Microsoft Dynamics NAV 2009, Articulate the key service processes and service item handling operations, Interpret the general flow of processing service documents – quotes, orders, and contracts, Follow the workflow of managing service prices, Understand the resource allocation facility, Use these skills to set up the Service Management module of Microsoft Dynamics NAV 2009 and to effectively reflect the actual service operations to meet the needs of a specific business.
Certifying Organization
Microsoft Corporation(MS)(0007)
One Microsoft Way, Redmond, WA 98052-6399
Contact information : 800-636-7544 Email : mcp@msprograms.com
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes
More Certification Information
Certification/ Career/ Job Keywords
Microsoft Dynamics NAV 2009, Service management