Certification Name : IT Information Library Lite® Online
Certification Description
ITIL Lite® Online gives IT and non-IT staff a high level introduction to concepts, terms, benefits, and relationships within the core IT Service Management processes and functions. This course raises awareness and understanding of the Information Technology Infrastructure Library (ITIL) framework and its application. Course Benefits: 1) Gain a working knowledge of the ITIL framework,
2) Learn how ITIL can be used to meet ongoing business challenges,
3) Understand the ITIL Service Delivery Process.
Certifying Organization
Zavata(0665)
400 Perimeter Center Terrace, Suite 249, Atlanta, GA 30346
Contact information : 770-280-2630 Or 800-350-5781 Fax : 770-280-2631
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes