Certification Name : Professional Certification in Customer Service and Sales
Certification ID & Type: 5263 – A – Core
Certification Description
National Professional Certification in Customer Service® is an industry credential that facilitates career mobility for employees, applicants, and students; adds value to education and training programs; and helps employers identify the qualified professionals.
The exam is computer-based and is proctored at one of the many recognized testing centers throughout the nation.
Certifying Organization
National Retail Federation Foundation(NRFF)(0825)
325 7th St. NW Suite 1100 Washington, DC 20004
Contact information : 202-783-7971 Or 1-800-NRF-HOW2 Fax : 202-737-2849 Email : Link on page for email
Organization Web Link
Certification Details
More than two years of education or training after high school required? No
More than two years of work experience required? No
Either training or work experience required, but not both? Yes
Oral or Written Exam Required? Yes
Renewal Required? Every 3 Years
Renew through Continuing Educational Units(CEU)? No
Renew through Re-Examination? No
Renew through Continuing Professional Development(CPD)? No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No
More Certification Information
Certification/ Career/ Job Keywords
customer service