Certification Name : SAP Certified Support Associate – Incident Management with SAP BusinessObjects
Certification ID & Type: 10197 – D – Product/Equipment
Certification Description
The certification test “SAP Certified Support Associate – Incident Management with SAP BusinessObjects” verifies proven skills and fundamental knowledge in the area of the support role fulfillment. It proves that the candidate has a good overall understanding within this support consultant profile, and can apply this knowledge practically in the handling of client messages under guidance of an experienced support consultant. This certificate is recommended as an entry-level qualification to allow support staff to get acquainted with the requirements to handle client messages for first line support providers.
Certifying Organization
SAP America, Inc.(SAP)(0106)
3999 West Chester Pike, Newtown Square, PA 19073
Contact information : 888-727-1993 Or 888-227-1727
Organization Web Link
Certification Details
More than two years of education or training after high school required? No
More than two years of work experience required? No
Oral or Written Exam Required? Yes