Certification Name : HDI Certified Support Center Team Lead
Certification ID & Type: 5487 – A – Core
Certification Description
This certification verifies that support professionals in a team lead or supervisor role possess the fundamental management and leadership skills necessary to provide operational support to the organization and the coaching skills to promote staff development.
Certifying Organization
HDI(HDI)(0378)
121 South Tejon, Suite 1100, Colorado Springs, CO 80903
Contact information : 800-248-5667 Email : support@thinkhdi.com
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes
Renewal Required? Every 2 Years
Renew through Continuing Educational Units(CEU)? No
Renew through Re-Examination? Yes
Renew through Continuing Professional Development(CPD)? No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No
More Certification Information
Certification/ Career/ Job Keywords
Customer Support, Team lead