Certification Name : HDI Support Center Director
Certification ID & Type: 5488 – B – Advanced
Certification Description
This certification verifies that the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value.
Certifying Organization
HDI(HDI)(0378)
121 South Tejon, Suite 1100, Colorado Springs, CO 80903
Contact information : 800-248-5667 Email : support@thinkhdi.com
Organization Web Link
Certification Details
More than two years of education or training after high school required? No
More than two years of work experience required? No
Oral or Written Exam Required? Yes
Renewal Required? Every 2 Years
Renew through Continuing Educational Units(CEU)? No
Renew through Re-Examination? Yes
Renew through Continuing Professional Development(CPD)? No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No
More Certification Information
Certification/ Career/ Job Keywords
Support Center, Director