Certification Name : Certified Customer Service Professional
Certification ID & Type: 8953 – A – Core
Certification Description
The CCSP program is divided into six units pertaining to various aspects of service excellence. The series is preceded by a
pre-test to measure initial competency and followed by a post-test to measure retained learning.
Certifying Organization
International Customer Service Association(ICSA)(1428)
1110 South Avenue- Suite #50 Staten Island, NY 10314
Contact information : 347-273-1303 Email : info@icsatoday.org
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes
More Certification Information
Certification/ Career/ Job Keywords
Customer service