Certification Name : Customer Service Certification Level II
Certification ID & Type: 8954 – B – Advanced
Certification Description
Customer Service Certification Level II: Sales, Communication, and Phone Skills for the Customer Service Pro, a breakthrough certification program elevating your customer service representatives’ skills to meet the demands of today’s consumer in a competitive marketplace.
Certifying Organization
International Customer Service Association(ICSA)(1428)
1110 South Avenue- Suite #50 Staten Island, NY 10314
Contact information : 347-273-1303 Email : info@icsatoday.org
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes
More Certification Information
Certification/ Career/ Job Keywords
Customer service