Certification Name : HDI Desktop Support Technician
Certification ID & Type: 5486 – D – Product/Equipment
Certification Description
This certification verifies that professionals in the desktop support technician role possess the knowledge of customer service and service management processes, as well as the necessary best practices, to provide high quality service and support at the desk-side.
Certifying Organization
HDI(HDI)(0378)
121 South Tejon, Suite 1100, Colorado Springs, CO 80903
Contact information : 800-248-5667 Email : support@thinkhdi.com
Organization Web Link
Certification Details
Oral or Written Exam Required? Yes
Renewal Required? Every 2 Years
Renew through Continuing Educational Units(CEU)? No
Renew through Re-Examination? Yes
Renew through Continuing Professional Development(CPD)? No
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No
More Certification Information
Certification/ Career/ Job Keywords
Computer Support, Desktop support